Table of Contents

Products

Does NORKA offer waterproof LED luminaires?
Our luminaires are tested for water ingress in accordance with DIN EN 60529. The relevant IP rating indicates which requirements the luminaire meets. You can find a list of all symbols in our detailed glossary. Depending on the protection rating, these luminaires can also be used underwater. You can find out more about IP protection here.
Does NORKA offer dustproof LED luminaires?
Our luminaires have been tested for particle ingress in accordance with DIN EN 60529. The relevant IP rating indicates which requirements the luminaire meets. You can find a list of all symbols in our glossary. For more information on IP ratings, please visit our landing page: IP protection: The right choice for industrial lighting.
Which luminaire is suitable for use in cooker hoods?
Products from the BREMERHAVEN LED range are suitable for use in this high-temperature environment. The high-temperature-resistant version (VHT) is suitable for ambient temperatures of up to +90°C.
Does NORKA supply LED lighting for swimming pools?
NORKA offers LED lighting for swimming halls and indoor swimming pools. You can find suitable products in the “Swimming halls” section. Please note that, due to the specific environment, the “Swimming pool version” option must be specified when placing an order.
Does NORKA offer customized lighting solutions?
Thanks to a wide range of options and accessories, NORKA luminaires can be adapted to meet a variety of requirements even in their standard versions. In addition, NORKA offers project-specific customisations and the production of special luminaires and bespoke solutions.
Are all NORKA luminaires suitable for emergency lighting?
Many NORKA luminaires are suitable for emergency lighting. You can find our standard emergency and directional luminaires in our ‘Emergency lighting’ category. Furthermore, the options for all other luminaires include information on their suitability for emergency lighting. In many cases, control modules can be installed to enable operation via central battery systems. Please feel free to contact us!

Delivery time / Items in stock

What is the delivery time for NORKA products?
NORKA products are manufactured to order, and delivery times are agreed on a case-by-case basis or specified by us upon acceptance of the order – please refer to our General Terms and Conditions for further details.
Are NORKA products available from stock?
NORKA products are made to order, which is why we do not usually keep stock of our luminaires. Please contact our sales department to enquire about the current estimated delivery time.

Lighting design & services

Does NORKA also offer lighting design services?
We offer concepts and suggestions for your lighting design using our products, but we are unable to provide legally binding lighting designs. However, our technical sales support team will be happy to provide you with advice on your planning if requested.
Does NORKA provide design data for common lighting design software?
We provide the relevant data for both Relux and Dialux. You will generally find the relevant LDT and IES files on each of our product pages. However, you can also download them from the websites of the respective software providers.
Does NORKA provide BIM data?
BIM data is available on request. Please contact your local sales representative.

Contact

How do I find the right contact person?
Our sales regions are managed by sales representatives or our own field staff. You can find your contact person by country here.
Why do I have to enter my postcode when searching for contacts?
This is only relevant when searching your contact within Germany. Our sales department is organised by region. To ensure we can direct you to the right contact person, please provide your postcode.
Answer not found?
If you haven't found the information you were looking for, please contact our customer service!